Our Central Air was 34 years old and our furnace was 18 years old, after getting quotes from others, we found Dwyer to have the best price and best financing options. Michelle was very quick in sending me the form for the financing and she was pleasure to deal with on the phone. Eric came to the house to give us a quote and then the next day, he was great with answering my questions and scheduling our appointment. Brian and Joe came the day after, to do the installation. They put down floor coverings to protect my floor and cleaned up the basement so well. I feel they went above and beyond in correcting a slight problem (from previous company) with the return system. They were fast, efficient, and professional. They even took the time to show us the equipment features and went over the new thermostat with us as well. I feel this is a great company to deal with, because they hired the employees. We feel like a valued customer. If I could give 6 stars, I would.